Sentry Counselling Psychology (“we”, “us”) is committed to protecting the privacy of our clients and website visitors. Our privacy practices are informed by relevant privacy legislation in Canada and Alberta.

The Website
www.sentrycounsellingpsychology.ca (the “website”) is owned and operated by Sentry Counselling Psychology. By accessing, reading, or using this website, you agree to the terms outlined below.

Website Tracking
This website is intentionally designed without third-party marketing trackers, analytics software (such as Google Analytics), or interactive tracking pixels.

Cookies
We do not use tracking or advertising cookies. Any cookies generated by this site are strictly functional and necessary for the core operation of the website.

Website Assets
We host our website assets locally on Canadian servers in an effort to protect your privacy.

Information Collection
When you voluntarily submit an inquiry through our website’s contact form, we collect your name, contact information, and the details of your message. By submitting an inquiry through the website’s contact, e-mail, or phone you consent to receiving communications from Sentry Counselling Psychology.

Information Security
To ensure a high level of security for your information, electronic communications are handled by Hushmail for Healthcare. Your submission is end-to-end encrypted before it leaves your browser and is stored in a secure way. However, due to the nature of the internet, no transmission can be guaranteed to be 100% secure.

Third-party Links
The booking button and link is solely to Jane App, a secure healthcare platform, who retains responsibility under relevant legislation for privacy and security.

How We Use Your Information
The information you provide through the website as a member of the public is used strictly to respond to your inquiries. If a professional therapeutic relationship exists, information provided may be used in accordance with the relevant legislation and professional regulations and expectations of that relationship.

Information Sharing
All information shared with Sentry Counselling Psychology is kept private. We will never sell, share, trade, or otherwise distribute your data to any third-party unless required by law.

Educational and Informational Purposes Only
All content, materials, and information provided by Sentry Counselling Psychology on this website are for general educational and informational purposes only. It does not constitute professional psychological, psychiatric, medical, or legal advice, diagnosis, or treatment, and should not be interpreted as such.

Always seek the direct advice of a qualified mental health professional, physician, or healthcare provider regarding any specific psychological, health, or medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this website.

Accuracy of Information and Disclaimer of Warranties
While efforts are made to ensure accuracy of the information on the website, information on the website may contain errors, be out of date, or be otherwise inaccurate. At any time, the information on the website may be modified, changed, or removed.

Your use of the information provided on this website is solely at your own risk. Sentry Counselling Psychology is not responsible for any decisions made or actions taken based on the educational content provided. To confirm accuracy of the information on the website, please contact Sentry Counselling Psychology directly.

To the fullest extent permissible by applicable law, Sentry Counselling Psychology disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the website will operate completely error free or that the servers are free of viruses or other harmful components

All material on this website is provided on an “as is” and “as available” basis. Sentry Counselling Psychology makes no representations or warranties of any kind, either express or implied, regarding the operation of the website, its security, or the availability of its contents

No Psychologist-Client Relationship
Use of the website, submitting forms on the website, sending e-mails to the e-mail address(es) provided on the website, or receiving replies to inquiries or correspondence from Sentry Counselling Psychology does not constitute or establish a professional relationship, therapeutic relationship, or duty of care between you and Sentry Counselling Psychology or its psychologists. Professional therapeutic relationships are established through a voluntary informed consent process with your therapist.

Exclusion of Damages
Under no circumstances, including negligence, shall Sentry Counselling Psychology, its owner, employees, or contractors be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising out of the use of, or the inability to use, this website or its materials

Indemnification
By using this website, you agree to indemnify, defend, and hold harmless Sentry Counselling Psychology, its affiliates, employees, and agents from and against any and all claims, demands, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to your use of the website, your violation of these terms, or your reliance on any information provided herein.

Governing Laws and Dispute Resolution
These terms and your use of the website shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without giving effect to any principles of conflicts of law.

Any disputes, claims, or legal actions arising out of or relating to this website or these terms shall be resolved exclusively in the provincial courts located in Alberta, Canada. By using this website, you consent and submit to the personal jurisdiction of such courts.

Changes to Terms
At any time these terms may be updated or changed. Continued use of the website constitutes agreement with the updated terms.

Enforceability of Terms
If any provision, clause, or portion of these terms is found by a court of competent jurisdiction in the Province of Alberta to be invalid, illegal, or completely unenforceable, that specific provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.

Survival of Remaining Provisions
If such a modification is not possible, the invalid or unenforceable provision shall be struck from these terms entirely. The striking of any single provision shall not affect the validity, legality, or enforceability of any other provision, and all remaining portions of these terms shall continue in full force and effect.

Contact
Sentry Counselling Psychology acts as the designated Privacy Officer for this practice. If you have any questions or concerns regarding this policy, please contact: jonathan@sentrypsychology.ca.